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Online Website Marketing, experts in local website marketing strategies, Chino California

Web Design and Development

Website Audit

One time, written, and yours to keep

Timeline
Ten to fourteen business days from access to delivered report

Call (714) 823-3164 or ask a question. Clear recommendations, even if we never work together.

A website audit is a one time review that scores a site you already have. It grades speed, mobile usability, conversion path, technical health, content, and accessibility. You get a written report with the findings, screenshots, and a fix list. The list is ordered by expected impact, so you can choose between repair and rebuild.

Written by Terry Sr., FounderLast updated

The problem

Owners can usually tell that their website underperforms, but not why. They get conflicting advice: an SEO says the content is thin, a developer says the platform needs replacing, a marketing company says the design is dated, and a friend says it just needs a new photo. Each opinion carries a different price tag and none of them come with evidence. Without a shared document showing what is actually wrong and what each fix is worth, the decision gets made on whoever was most persuasive rather than on what will produce leads.

What it is

The website audit covers six areas. Speed and Core Web Vitals using real field data. Mobile usability tested on actual phones. Conversion path, tracing every route a visitor has to becoming a lead and counting the friction. Technical health, including crawl errors, indexing, redirects, schema, and security. Content coverage, checking whether every service you sell has a page that could rank. And accessibility, scanned to WCAG 2.2 AA. Each finding gets a screenshot, a severity rating, and an estimated effort. The report ends with a plain recommendation: repair, partial rebuild, or full rebuild, with a cost range for each.

Signs you need this

  • Traffic is decent but the phone does not ring
  • You have been quoted for a rebuild and want a second opinion first
  • Different vendors have given you three different diagnoses
  • You inherited a site and have no idea what state it is in
  • You are about to spend money on ads and want the site checked first

What is included

  • Scored report across speed, mobile, conversion path, technical, content, and accessibility
  • Core Web Vitals field data pulled from Search Console and the Chrome UX Report
  • Mobile walkthrough recorded on a real phone showing where the experience breaks
  • Conversion path map counting the steps to every lead action
  • Full site crawl listing broken links, redirect chains, and orphaned pages
  • Content coverage table mapping your services to existing pages
  • Accessibility scan results with the highest exposure items flagged
  • Fix list ordered by expected leads gained per hour of work
  • Repair versus rebuild recommendation with a cost range for each path
  • Recorded walkthrough of the findings you can share with your team

Our process

  1. Access and Crawl

    Days 1 to 3

    We take read only access to analytics and Search Console, then run a full crawl of the site. The crawl surfaces broken links, redirect chains, duplicate titles, and pages nothing links to.

  2. Real Device Walkthrough

    Days 3 to 5

    We record ourselves using the site on a phone as a customer would, trying to find a service, get a price, and make contact. This recording is usually the part owners find hardest to watch and most useful.

  3. Data Review

    Days 5 to 8

    We compare traffic, landing page performance, device split, and conversion events against what the site claims to do. Where tracking is broken, we note that first, since it invalidates every other number.

  4. Scoring and Prioritization

    Days 8 to 11

    Each area gets a score and each finding gets a severity and effort estimate, then the list is sorted by leads gained per hour of work rather than by how easy the fix is.

  5. Report and Walkthrough

    Days 11 to 14

    You receive the written report and a recorded walkthrough explaining each finding in plain language, plus a straight answer on whether to repair or rebuild.

Realistic timeline: Ten to fourteen business days from access to delivered report. No changes are made to your site during the website audit.

How a Long Findings List Becomes Three Jobs

Scanners flag hundreds of items, and most are the same template problem counted many times. This is the normal shape of the sort, not a promise about your site.

Raw scanHundreds of flagsReal issuesDuplicates removedWorth fixingTouches leads or riskFirst roundThree you start now

A tool produces the list. The website audit work is deciding which few items on it touch money.

What We Need Before Day One

Gathering access is the step that delays audits most. One person can usually pull all of this together in about thirty minutes.

  • Google Analytics 4 access, read only

    Viewer permission is enough

  • Search Console at full or owner level

    Needed for coverage and vitals data

  • A CMS login with admin rights

    An editor role cannot see settings

  • Hosting control panel access

    For server response and PHP version

  • Call reports from your phone system

    Twelve months if you have them

  • A written list of every service you sell

    Include ones the site never mentions

  • The three competitors you lose jobs to

    By name, not by category

  • Any earlier audit or SEO report

    So we skip advice you already have

What an Audit Cannot Tell You

An website audit is a diagnosis, not a crystal ball. It helps to know exactly where it stops being useful.

It cannot predict revenue. We can show that a page loses people at one screen and estimate the hours to fix it. Turning that into dollars needs your close rate and your average job value.

It cannot judge a low traffic page fairly. A page with forty visits in a year has no usable data, so it gets reviewed by eye and by structure instead.

And it cannot see inside a competitor. We compare what is public: speed, structure, service coverage, and reviews. Their ad budget and their conversion rate stay inside their building.

Scope, Timing, and Repeat Audits

How often should a site be audited again?

About once a year for a stable site, or right after something big: a redesign, a platform change, a move to new hosting, or a jump in ad spend. More often than that and you are mostly measuring noise. Between audits, a monthly look at form submissions and Core Web Vitals catches most drift.

Can you audit a site that is still on staging?

Yes, and fixing things there costs less than fixing them live. We can review speed, structure, accessibility, and the conversion path before launch. What we cannot review is field data, because no real visitors have used it yet. Plan a short follow up about thirty days after launch for that half.

Do you need to talk to my developer first?

No, and it is often better if we do not. We want to meet the site the way a customer meets it, with no explanation of why something is the way it is. After the report, a half hour call with whoever maintains the site usually saves days of email on the fix list.

Frequently asked questions

Do I have to hire you to do the fixes?

No. The report is written so any competent developer can work from it, with specific findings and references rather than vague advice. Some clients hand it to their existing developer, which is a fine outcome. We would rather give you an honest document than use a discounted audit as a sales funnel.

How is this different from a free automated report?

Automated tools scan for mechanical issues and produce a long list with no priority and no context. They cannot tell you that your conversion path takes five taps, that your service page for your most profitable job does not exist, or that your form has been failing since March. Those findings need a person.

Will you tell me to rebuild no matter what?

No, and we recommend repair often. If the platform is current, the structure is sound, and the problems are speed, content, and conversion path, targeted fixes cost far less and work fine. We recommend a rebuild when the platform is unsupported, the site is not mobile friendly, or the structure cannot absorb new pages.

What if my tracking is broken?

That becomes the first finding, because it invalidates everything else. If conversions are not being recorded correctly, no traffic or performance number in the report can be trusted. We document exactly what fires, what does not, and what has to be fixed before any other decision gets made on data.

Can you audit a site you built?

We can, but a fresh set of eyes is usually better for that. If we built it, we already know its structure and we carry the same blind spots that produced it. For a site we built, the more useful service is the ongoing support routine, which catches drift as it happens.